Effective date: October 15, 2026
This Privacy Policy explains how Rasa Bakehouse LLC d/b/a Bujji Bakehouse ("Bujji Bakehouse," "Bujji," "we," "us," or "our") collects, uses, discloses, and protects information when you visit our website, place an order, submit a catering request, join our marketing lists, or otherwise interact with us.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Contact information such as name, email address, phone number, billing or shipping address.
- Order and transaction information such as products ordered, pickup details, catering information, transaction status, and order history.
- Information you submit in forms, messages, reviews, inquiries, custom-order requests, or customer-support communications.
- Marketing preferences and consent records for email or SMS communications.
- Device and usage information such as IP address, browser type, device identifiers, pages viewed, referring pages, interactions, approximate location derived from IP, and cookie or similar technology data.
- Advertising and analytics information regarding visits, interactions, conversions, and campaign attribution.
Payment-card information is generally collected and processed by our payment providers rather than stored directly by Bujji Bakehouse, subject to the design of the applicable checkout.
2. How We Use Information
We may use information to:
- Process, confirm, prepare, and support orders.
- Administer catering requests and payments.
- Communicate about orders, inquiries, account or service matters.
- Provide customer support.
- Send marketing email or SMS messages where permitted and according to your choices.
- Operate, secure, troubleshoot, and improve our website and services.
- Measure website traffic, advertising performance, and customer interactions.
- Personalize or evaluate marketing and advertising.
- Detect fraud, abuse, security incidents, or unlawful activity.
- Maintain records, enforce our terms, resolve disputes, and comply with legal obligations.
3. Cookies, Analytics and Advertising Technologies
Our website may use cookies, pixels, tags, software development kits, local storage, and similar technologies. We may use analytics and advertising services, including services offered by companies such as Google, Meta, TikTok, or other providers selected by us.
These technologies may collect or receive information about your browser, device, website activity, interactions, and conversions. Some providers may use information according to their own privacy policies.
Where required, we will provide appropriate cookie or privacy choices. The exact providers used on the live website should be reflected in our consent-management settings and kept current.
4. How We Disclose Information
We may disclose information to service providers and other parties that help us operate our business, including:
- Website hosting and infrastructure providers.
- SpotOn or other ordering providers.
- Stripe or other payment processors.
- Email and SMS service providers.
- Analytics, advertising, and marketing providers.
- Delivery or fulfillment providers when applicable.
- Professional advisers such as accountants, attorneys, insurers, or consultants.
- Government authorities or other parties when required by law or reasonably necessary to protect rights, safety, security, or prevent fraud.
We may also disclose information in connection with a merger, financing, acquisition, sale, restructuring, or transfer of some or all of the business, subject to applicable law.
We do not disclose personal information in exchange for money merely for the purpose of selling a customer list. Certain advertising or analytics activities may be treated as "sale," "sharing," or targeted advertising under some privacy laws, depending on the technology and applicable jurisdiction. Where applicable, we will provide legally required choices.
5. Email Marketing
If you subscribe to marketing email, we may send news, offers, product announcements, events, or other promotional communications. You may unsubscribe using the link in a marketing email or by contacting us. Transactional or service-related messages may still be sent when appropriate.
6. SMS/Text Messaging
If you separately opt in to marketing text messages, we may send promotional or marketing texts according to the consent presented when you enroll. Consent to marketing texts is not a condition of purchase.
Message frequency may vary. Message and data rates may apply. You may withdraw consent using a reasonable method made available to you, such as replying STOP where supported, or by contacting us. We may send a confirmation of an opt-out request as permitted by law.
The final SMS signup interface should display the applicable consent disclosure, sender identification, expected message type/frequency as appropriate, and links to relevant terms/privacy information.
7. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal, tax, accounting, or regulatory obligations. Retention periods may vary by type of information.
8. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No website, network, transmission, or storage system can be guaranteed to be completely secure.
9. Your Choices and Rights
Depending on where you live and applicable law, you may have rights concerning personal information, which can include rights to request access, correction, deletion, or information about certain disclosures or processing; to opt out of certain marketing or advertising uses; or to appeal certain decisions.
We may need to verify a request before fulfilling it. Rights are subject to applicable exceptions and limitations.
10. Children's Privacy
Our website and online ordering services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information online from children under 13 in a manner prohibited by applicable law. If you believe a child has provided personal information to us improperly, contact us.
11. Third-Party Websites and Services
Our website may link to or integrate with third-party websites and services. Their privacy practices are governed by their own policies, and we are not responsible for independent third-party privacy practices.
12. Changes to This Policy
We may update this Privacy Policy as our practices, technology, services, or legal requirements change. The effective date above identifies the current version. If required by law, we will provide additional notice or obtain consent for material changes.
13. Contact Us
For questions or privacy requests:
hello@bujjibakehouse.com